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Success in the Pursuit of Professional Development

We consider our employees to be our greatest asset. It is, therefore, our mission to deliver training that takes their needs, cultural affiliations and wide-ranging interests into consideration.

Our comprehensive learning and development ‘leadership ladder’ enables our employees to develop their skills throughout various stages of their careers. An extensive range of learning and development programmes are delivered both on-property at each hotel and offsite with specialists, as well as through our global digital e-learning platform.

Examples of our exciting learning and development opportunities include overseas travel through our global cross-exposure programme, managerial agility and skills-based training, and coaching in subjects such as financial planning and public speaking. Many programmes are held in conjunction with renowned business schools and leadership experts, though we are especially proud of our bespoke service-centric programme, The Art of Peninsula Hospitality.

Employees who demonstrate strong performance and high potential are selected to advance through the 'succession management' process, including a bespoke Executive Development Programme which prepares them as future leaders in The Peninsula Hotels or The Hongkong and Shanghai Hotels.

 

Tailor Made programmes

The Learning and Development Programmes are developed to support the learning needs of our employees. A training needs analysis is conducted to ensure that our employees at all levels are given the opportunity to further develop and enhance their skills.