Enjoy the ultimate in personalized attention with PenChat, our seamless, 24-hour private e-concierge service. PenChat lets you use your favourite messaging app (including SMS, WhatsApp, WeChat, and others) to send requests to each hotel’s concierge team, any time day or night. Whether you require dining or transport reservations, local activity ideas, or in-room delivery of special items, you’ll receive real-time replies – in both English and your hotel’s local language.

Experience the ultimate travel luxury with Peninsula Time, our global programme allowing fully flexible check-in and check-out. With Peninsula Time, you can arrange to have a room ready as early as 6 am on your arrival date, and check out as late as 10 pm on your departure date, at no extra charge when you book directly or with your preferred travel advisor. Black-out dates and other terms and conditions apply.

Enhance your stay by taking advantage of our special packages and promotions, available at all Peninsula hotels around the world. Enjoy preferential rates on elegant rooms and suites, VIP benefits like luxury transport and access to gala events, superb dining at our award-winning restaurants, and world-class rejuvenation at The Peninsula Spas & Wellness Centres.

Need to modify or cancel your stay at a Peninsula property? Our dedicated Reservations team makes it easy. When you contact us directly through your hotel’s international toll-free phone number (or email), a Reservations team member will ensure your arrangements are adjusted quickly and smoothly. 

Explore the distinctive history, art forms, and customs of your hotel’s destination city with The Peninsula Academy. Our curated adults’ and children’s programmes, guided by local experts, offer both delightful fun and fascinating insights into the unique character of your Peninsula locale.