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Peninsula Promise for guests

The Peninsula Promise

Our Pledge to You: Optimal comfort, Convenience, and Flexibility

Peninsula Time

For almost a century, the unparalleled elegance and service of The Peninsula Hotels have allowed guests around the world to create exquisite memories. In keeping with “The Peninsula Promise” – our commitment to providing a superlative guest experience – we are pleased to introduce a range of new special offers that further enhance the luxury and ease of our guests, while setting new standards in the hospitality industry.

Our Commitment

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PenChat
A 24-hour private messaging service, designed to deliver smarter, faster and intuitive responses to guests on their mobile communication channel of choice

Peninsula Time
A flexible check-in and check-out programme allowing guests to arrive earlier and stay longer

 

Exclusive Offers and Rates
Access to the best available rates, as well as unique and curated offers for hotel stays as well as dining and wellness promotions

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